>- Selamat datang di website PT Fiqry Jaya Manunggal. Semoga anda senantiasa sehat afiat. Kami siap melayani anda
Business Prosess & Change Management
Rp 7.950.000| Stok | Tersedia |
| Kategori | Human Resource, Manajemen |
Trainer: DR. Djadja Achmad Sardjana S.T., M.M. - Practitioner
Bandung, 7-8 May, 2026
Bandung, 7-8 September, 2026
Bandung, 7-8 December, 2026
Business Prosess & Change Management
BACKGROUND:
Organizations today operate in an environment of continuous change driven by digitalization, market competition, regulatory demands, and evolving customer expectations. To remain competitive and sustainable, companies must not only improve their business processes but also manage change effectively across people, systems, and culture. To be able to sustain, an organization shall be able to allert and adapt to new Business Prosess & Change Management when necesary.
Business Process Management (BPM) provides a structured approach to analyze, design, implement, monitor, and continuously improve end-to-end business processes. However, process improvement initiatives often fail when change management aspects—such as stakeholder alignment, leadership commitment, communication, and employee readiness—are not properly addressed. This training integrates Business Process Management and Change Management to ensure that process improvements are successfully adopted and sustained.
OBJECTIVES:
- Understand fundamental concepts of Business Process Management (BPM) and Change Management
- Identify and analyze current business processes and performance gaps
- Design improved business processes aligned with organizational objectives
- Understand human and organizational factors affecting change initiatives
- Apply structured change management frameworks to support process transformation
- Support sustainable implementation of business process improvements
Recommended Participants
• Managers and Supervisors
• Business Process Owners
• Improvement & Transformation Teams
• HR, Organization Development, and Strategy Professionals
• Engineers and Professionals involved in operational excellence initiatives
Course Outline
Business Process Management Fundamentals
1. Introduction to Business Process Management
- Definition and objectives of BPM
- Process-based organization vs functional organization
- Value chain and end-to-end process perspective
2. Understanding Business Processes
- Core, support, and management processes
- SIPOC and process boundaries
- Process owners and stakeholders
3. Business Process Mapping & Analysis
- Process mapping techniques (Flowchart, Swimlane)
- Identifying bottlenecks, waste, and inefficiencies
- Basic performance indicators (cycle time, cost, quality)
4. Business Process Improvement
- Process improvement principles
- Continuous improvement vs radical improvement
- Introduction to Lean and value-added analysis
Change Management & Integration
5. Fundamentals of Change Management
- Why change initiatives fail
- Types of organizational change
- Impact of change on people and performance
6. Change Management Frameworks
- Overview of common models (ADKAR, Kotter, Lewin)
- Roles of leaders, managers, and change agents
- Stakeholder analysis and change readiness
7. Integrating BPM with Change Management
- Aligning process redesign with people readiness
- Communication and engagement strategies
- Managing resistance to change
8. Sustaining Process & Change Implementation
- Monitoring process performance post-implementation
- Reinforcement and continuous improvement
- Lessons learned and best practices
DELIVERY METHOD:
- Interactive lectures
- Practical examples and discussions
- Group exercises and simulations
- Case studies from real organizational settings
About The Course Leader
DR. Djadja Achmad Sardjana, S.T., M.M.
Business Prosess & Change Management
Power Plant Waste Water Teatment (WWT)
BACKGROUND: Pengelolaan Air Limbah (WWT) sangat perlu dilakukan sejalan dengan program Q-HSE dan operasional, terutama industri skala besar. Disamping itu Waste Water Treatment adalah suatu kewajiban menurut peraturan perundangan di Indonesia. Mengacu kepada regulasi pemerintah terbaru PP 22 tahun 2021, tentang perlindungan lingkungan bahwa semua industry harus mematuhi baku mutu yang telah di tetapkan. Regulasi…
Rp 6.950.000
Analisa & Evaluasi Perencanaan Strategi Pemeliharaan Pembangkit
BACKGROUND: Tata kelola pemeliharaan unit pembangkitan yang sistematis merupakan hal penting dalam menjalankan seluruh proses bisnis untuk meningkatkan kinerja perusahaan sekaligus meningkatkan daya saing. Tata kelola pemeliharaan pembangkitan yang dilakukan secara efektif dapat menjadikan perusahaan terdepan dalam bidang pembangkitan. Pemahaman proses tata kelola pemeliharaan sistem pembangkit harus dilakukan secara rasional dan ekonomis dengan memperhatikan mutu…
Rp 7.950.000
Assets Registered Development
Background: Pengembangan Assets Register (Assets Registered Development) yang akurat dan terstandardisasi merupakan fondasi utama dalam Reliability & Asset Management di industri migas, energi, dan proses. Banyak perusahaan menghadapi tantangan seperti ketidaksesuaian data antar dokumen teknik, inkonsistensi penamaan, sampai kesulitan integrasi ke CMMS atau SAP. ISO 14224 hadir sebagai standar global yang memastikan data aset dikumpulkan,…
Rp 9.500.000
Manajemen Risiko Sesuai ISO 31000
BACKGROUND: Proses pengelolaan resiko menurut ISO 31000 seharusnya merupakan bagian yang terintegrasi, melekat dalam budaya dan praktik manajemen, dan tercustomisasi menurut proses bisnis organisasi. Menurut ISO 31000, asesmen risiko merupakan bagian yang paling penting dan fundamental dalam proses pengelolaan risiko. Oleh karena itu, organisasi perlu melakukan asesmen risiko yang benar agar memperoleh laporan profil risiko…
Rp 7.950.000
Training Need Analysis (TNA)
INTRODUCTION: Apa Itu Training Need Analysis (TNA)? Training Need Analysis (TNA) atau Analisa Kebutuhan Pelatihan adalah proses penting dalam manajemen sumber daya manusia yang bertujuan untuk mengidentifikasi kebutuhan pelatihan di semua level manajemen. Proses ini dilakukan dengan mempertimbangkan tujuan strategis perusahaan jangka panjang, sehingga setiap pelatihan yang dilakukan dapat memberikan kontribusi signifikan terhadap pencapaian tujuan…
Rp 7.500.000
Comprehensive PSC Accounting
BACKGROUND: The oil and gas industry operates within a highly complex and dynamic regulatory environment, significantly shaped by changes in Production Sharing Contracts (PSC) and legislative reforms. The shift from the traditional Cost Recovery model to the Gross Split scheme has introduced new challenges and opportunities in accounting practices, fiscal management, and operational strategies. Due…
Rp 14.500.000
